Web Content Management, Marketing Automation, Personalisation, E-commerce, Customer experience, Customer interaction, Customer data platforms...
For a good digitalisation approach, each of these aspects can be important. Happy to help you as I have experience in each area
Pragmatic, focus on ROI, flexible
For several companies the most complicated, the most underestimated phase.
How good is your current strategy and roadmap?
How to handle a pragmatic approach knowing your current processes?
How to find a balance between quick wins and more fundamental steps?
How to make sure you take the whole organisation with you and not leave anyone behind?
How to implement new technologies and solutions as no one of us has ever done this before?
For each project, it is crucial to follow up your project triangle, your key parameters (scope, cost, time and quality).
Relevant for each methodology (agile, waterfall, scrummish or water-scrum-fall...).
But even more important, the team. Get the spirit right, give the people respect and chances, you will get awarded with great results.
Probably one of the most important aspects.
How many projects didn't we implement fully to realize afterwards that we never properly followed up the real ROI?
Did we really focus on the initiatives that bring the most added value for our program goals?
Program management is a great way to bring added value, to keep the teams motivated and to deliver continuous progress
Crucial for a successfull digitalisation is to make your organisation and all the peope ready for changes by creating the right positive mindset!
- Is change not a continuous necessity within your organisation?
- How open and transparant do you communicate towards all impacted people?
- How to make sure your new processes will be smoothly adopted? And further expanded when relevant?
Working in a team is dynamic and challenging. Each of your team members has its own expectations, challenges. Each of them has a lot of potential and / or knowledge and are an important part of your companys capital.
Of course there is not only one way, but working on the basics of great team spirit, clear goals for the team and the individual, coaching on an individual base, good leadership based on participation of each team member are key elements for grat team success
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